---
description: Compare Ticksyvs Zendesk Suite Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Ticksyvs Zendesk Suite Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Ticksy\<span\>vs\</span\> Zendesk Suite Comparison](https://www.capterra.in/compare/133578/164283/ticksy/vs/zendesk)

# Compare Ticksy vs Zendesk Suite

Canonical: https://www.capterra.in/compare/133578/164283/ticksy/vs/zendesk

> Detailed comparison between Ticksy and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Ticksy | Zendesk Suite |
| **Overall rating** | 5.0/5 | 4.4/5 |
| **Total Reviews** | 2 | 4072 |
| **Starting Price** | $5.00 | $39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Ticksy

Designed for small businesses, it is a white-labeled help desk solution that helps verify client accounts, receive customer ticket assignments in real-time, manage online documentation, and more.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### Ticksy

- Alerts/Escalation
- Customizable Branding
- Email Management Software
- Interaction Tracking
- Knowledge Base Management
- Self Service Portal
- Support Ticket Management
- Ticket Management

### Zendesk Suite

- Alerts/Escalation
- Asset Tracking Software
- Blended Call Center
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Email Management Software
- Interaction Tracking
- Issue Scheduling
- Knowledge Base Management
- Onboarding Software
- Real-Time Data
- Recording
- Self Service Portal
- Support Ticket Management
- Ticket Management
- Transfers/Routing
- Web-based Deployment

## Links

- [View Ticksy Profile](https://www.capterra.in/software/133578/ticksy)
- [View Zendesk Suite Profile](https://www.capterra.in/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.in/compare/133578/164283/ticksy/vs/zendesk)

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