---
description: Compare Intercomvs Gallabox Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Intercomvs Gallabox Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Intercom\<span\>vs\</span\> Gallabox Comparison](https://www.capterra.in/compare/134347/1021197/intercom/vs/gallabox)

# Compare Intercom vs Gallabox

Canonical: https://www.capterra.in/compare/134347/1021197/intercom/vs/gallabox

> Detailed comparison between Intercom and Gallabox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | Gallabox |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 1131 | 4 |
| **Starting Price** | $39.00 | $23.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Intercom

Intercom is used by customer service departments, support teams, customer experience managers, and businesses with high-volume customer inquiries.

### Gallabox

\- Increase lead conversion by 50%&#10;- Improve customer retention rate by 2x&#10;- Reduce sales \&amp; support costs by 30%

## Key features

### Intercom

- 2-Way Messaging
- API
- CRM Software
- Chatbot software
- Contact Database
- Contact Management Software
- Customer Communication
- Customer Database
- Customer History
- Customer Support Software
- Customizable Templates
- Engagement Tracking
- Lead Generation Software
- Marketing Automation Software
- Mass Texting
- Message Personalization
- Mobile Access
- Real-time Consumer-facing Chat
- SMS Marketing
- SMS Messaging

### Gallabox

- 2-Way Messaging
- API
- CRM Software
- Chatbot software
- Contact Database
- Contact Management Software
- Customer Communication
- Customer Database
- Customer History
- Customer Support Software
- Customizable Templates
- Engagement Tracking
- Lead Generation Software
- Marketing Automation Software
- Mass Texting
- Message Personalization
- Mobile Access
- Real-time Consumer-facing Chat
- SMS Marketing
- SMS Messaging

## Links

- [View Intercom Profile](https://www.capterra.in/software/134347/intercom)
- [View Gallabox Profile](https://www.capterra.in/software/1021197/gallabox)
- [View Original Comparison](https://www.capterra.in/compare/134347/1021197/intercom/vs/gallabox)

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