---
description: Compare Exotelvs XCALLY Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Exotelvs XCALLY Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Exotel\<span\>vs\</span\> XCALLY Comparison](https://www.capterra.in/compare/134642/136894/exotel/vs/xcally)

# Compare Exotel vs XCALLY

Canonical: https://www.capterra.in/compare/134642/136894/exotel/vs/xcally

> Detailed comparison between Exotel and XCALLY. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exotel | XCALLY |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 69 | 130 |
| **Starting Price** | $200.00 | €29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Exotel

Enterprises to small businesses in India \&amp; SEA looking to solve key communication goals - omni channel engagement, seamless workforce management, AI-powered self servicer, data insights and security.

### XCALLY

Every type of customer service requiring professional solutions, including inbound, outbound, blended services, and AI-driven solutions.

## Key features

### Exotel

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Contact Management Software
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Contact Management Software
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback

## Links

- [View Exotel Profile](https://www.capterra.in/software/134642/exotel)
- [View XCALLY Profile](https://www.capterra.in/software/136894/xcally)
- [View Original Comparison](https://www.capterra.in/compare/134642/136894/exotel/vs/xcally)

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