---
description: Compare CXone Mpowervs Call Tracking Pro Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CXone Mpowervs Call Tracking Pro Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Call Center Workforce Management software](/directory/32607/call-center-workforce-management/software) > [CXone Mpower\<span\>vs\</span\> Call Tracking Pro Comparison](https://www.capterra.in/compare/134775/172743/incontact-call-center-software/vs/call-tracking-pro)

# Compare CXone Mpower vs Call Tracking Pro

Canonical: https://www.capterra.in/compare/134775/172743/incontact-call-center-software/vs/call-tracking-pro

> Detailed comparison between CXone Mpower and Call Tracking Pro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CXone Mpower | Call Tracking Pro |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 581 | 6 |
| **Starting Price** | $71.00 | $25.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### CXone Mpower

It is designed for organizations of all sizes that need to deliver voice, digital, and self-service customer experiences across all interaction channels.

### Call Tracking Pro

We're here to help businesses track their marketing efforts.

## Key features

### CXone Mpower

- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Recording Software
- Call Routing
- Call Tagging
- Call Tracking Metrics
- Chatbot software
- Computer Telephony Integration
- FCC Compliance
- IVR
- Monitoring
- Performance Management
- Recording
- Recruitment Management
- Skills Tracking
- Support Ticket Management
- Voice Mail

### Call Tracking Pro

- CRM Software
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- IVR
- Lead Generation Software
- Voice Mail

## Links

- [View CXone Mpower Profile](https://www.capterra.in/software/134775/incontact-call-center-software)
- [View Call Tracking Pro Profile](https://www.capterra.in/software/172743/call-tracking-pro)
- [View Original Comparison](https://www.capterra.in/compare/134775/172743/incontact-call-center-software/vs/call-tracking-pro)

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