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UserVoicevs Zendesk Suite Comparison
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Starting Price
Not provided by vendor
$55.00/month
Ratings
Overall
4.3 (70)Overall
4.4 (3,951)Best for
Product managers, product executives, and customer advocates at SaaS & Software companies.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Customizable Branding
- Dashboard Software
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Project Management Software
- Real-Time Analytics
- Survey/Poll Management
- Widgets
- Workflow Management Software
- Customizable Branding
- Dashboard Software
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Project Management Software
- Real-Time Analytics
- Survey/Poll Management
- Widgets
- Workflow Management Software
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat