---
description: Compare Salesforce Service Cloudvs InfiniTalk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Salesforce Service Cloudvs InfiniTalk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Insurance CRM software](/directory/32554/insurance-crm/software) > [Salesforce Service Cloud\<span\>vs\</span\> InfiniTalk Comparison](https://www.capterra.in/compare/136189/1031932/salesforce/vs/infinitalk)

# Compare Salesforce Service Cloud vs InfiniTalk

Canonical: https://www.capterra.in/compare/136189/1031932/salesforce/vs/infinitalk

> Detailed comparison between Salesforce Service Cloud and InfiniTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | InfiniTalk |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 820 | 10 |
| **Starting Price** | $25.00 | JP¥35,800 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

### InfiniTalk

InfiniTalk is a call center system for contact center operations and customer support departments based in Japan.

## Key features

### Salesforce Service Cloud

- API
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Inbound Call Center
- Lead Management Software
- Monitoring
- Outbound Call Center
- Queue Management
- Reporting/Analytics
- Scheduling Software

### InfiniTalk

- API
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Inbound Call Center
- Lead Management Software
- Monitoring
- Outbound Call Center
- Queue Management
- Reporting/Analytics

## Links

- [View Salesforce Service Cloud Profile](https://www.capterra.in/software/136189/salesforce)
- [View InfiniTalk Profile](https://www.capterra.in/software/1031932/infinitalk)
- [View Original Comparison](https://www.capterra.in/compare/136189/1031932/salesforce/vs/infinitalk)

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