---
description: Compare Salesforce Service Cloudvs Troov Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Salesforce Service Cloudvs Troov Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Insurance CRM software](/directory/32554/insurance-crm/software) > [Salesforce Service Cloud\<span\>vs\</span\> Troov Comparison](https://www.capterra.in/compare/136189/183733/salesforce/vs/troov)

# Compare Salesforce Service Cloud vs Troov

Canonical: https://www.capterra.in/compare/136189/183733/salesforce/vs/troov

> Detailed comparison between Salesforce Service Cloud and Troov. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Troov |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 824 | 13 |
| **Starting Price** | $25.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

### Troov

All relevant verticals : airports, museum, stadium, municipalities / police stations, malls, supermarkets, events...

## Key features

### Salesforce Service Cloud

- API
- Access Controls/Permissions
- Activity Tracking
- Billing & Invoicing
- Calendar Management
- Chat/Messaging
- Customizable Forms
- Customizable Reports
- Document Management Software
- Email Alerts
- Inventory Management Software
- Multi-Location
- Performance Management
- Search/Filter
- Shipping Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Website Integration

### Troov

- API
- Access Controls/Permissions
- Activity Tracking
- Billing & Invoicing
- Calendar Management
- Chat/Messaging
- Customizable Forms
- Customizable Reports
- Document Management Software
- Email Alerts
- Inventory Management Software
- Multi-Location
- Performance Management
- Search/Filter
- Shipping Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Website Integration

## Links

- [View Salesforce Service Cloud Profile](https://www.capterra.in/software/136189/salesforce)
- [View Troov Profile](https://www.capterra.in/software/183733/troov)
- [View Original Comparison](https://www.capterra.in/compare/136189/183733/salesforce/vs/troov)

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