---
description: Compare Smartsuppvs Deskhero Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Smartsuppvs Deskhero Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Smartsupp\<span\>vs\</span\> Deskhero Comparison](https://www.capterra.in/compare/136251/1061614/smartsupp-live-chat/vs/deskhero)

# Compare Smartsupp vs Deskhero

Canonical: https://www.capterra.in/compare/136251/1061614/smartsupp-live-chat/vs/deskhero

> Detailed comparison between Smartsupp and Deskhero. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartsupp | Deskhero |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 343 | 1 |
| **Starting Price** | $17.00 | $9.95 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### Smartsupp

Smartsupp combines live chat, chatbots, and AI shopping assistant. Drive your online sales through well-managed conversations and turn your webshop visitors into loyal customers.

### Deskhero

Designed for customer service teams in small to mid-sized businesses seeking efficient, AI-enhanced support management solutions.

## Key features

### Smartsupp

- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Automated Responses
- Chatbot software
- Customer Communication
- Customer Database
- Customer Service Analytics
- File Sharing Software
- Knowledge Base Management
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Role-Based Permissions
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

### Deskhero

- API
- Activity Dashboard
- Automated Responses
- Customer Communication
- Help Desk Management
- Knowledge Base Management
- Performance Metrics
- Real-Time Analytics
- Role-Based Permissions
- Support Ticket Management
- Website Integration

## Links

- [View Smartsupp Profile](https://www.capterra.in/software/136251/smartsupp-live-chat)
- [View Deskhero Profile](https://www.capterra.in/software/1061614/deskhero)
- [View Original Comparison](https://www.capterra.in/compare/136251/1061614/smartsupp-live-chat/vs/deskhero)

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