---
description: Compare XCALLYvs IVM Interactive Voice Response Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare XCALLYvs IVM Interactive Voice Response Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [XCALLY\<span\>vs\</span\> IVM Interactive Voice Response Comparison](https://www.capterra.in/compare/136894/189162/xcally/vs/ivm-interactive-voice-response)

# Compare XCALLY vs IVM Interactive Voice Response

Canonical: https://www.capterra.in/compare/136894/189162/xcally/vs/ivm-interactive-voice-response

> Detailed comparison between XCALLY and IVM Interactive Voice Response. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | XCALLY | IVM Interactive Voice Response |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 130 | 2 |
| **Starting Price** | €29.00 | $69.95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### XCALLY

Every type of customer service requiring professional solutions, including inbound, outbound, blended services, and AI-driven solutions.

### IVM Interactive Voice Response

This software is an effective phone management solution for small to medium businesses, giving you the power to set up any combination of these features to meet the unique requirements of any business

## Key features

### XCALLY

- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Transfer
- Computer Telephony Integration
- Customizable Reports
- IVR
- Inbound Call Center
- Monitoring
- Multiple Scripts
- Performance Management
- Phone Key Input
- Real-Time Data
- Survey/Poll Management
- Surveys & Feedback
- Voice Mail

### IVM Interactive Voice Response

- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Transfer
- IVR
- Multiple Scripts
- Phone Key Input
- Survey/Poll Management
- Voice Mail

## Links

- [View XCALLY Profile](https://www.capterra.in/software/136894/xcally)
- [View IVM Interactive Voice Response Profile](https://www.capterra.in/software/189162/ivm-interactive-voice-response)
- [View Original Comparison](https://www.capterra.in/compare/136894/189162/xcally/vs/ivm-interactive-voice-response)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare XCALLYvs IVM Interactive Voice Response Comparison - Capterra India","description":"Compare XCALLYvs IVM Interactive Voice Response Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/136894/189162/xcally/vs/ivm-interactive-voice-response","about":[{"@id":"https://www.capterra.in/software/136894/xcally#software"},{"@id":"https://www.capterra.in/software/189162/ivm-interactive-voice-response#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/136894/189162/xcally/vs/ivm-interactive-voice-response#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/136894/189162/xcally/vs/ivm-interactive-voice-response#webpage","publisher":{"@id":"https://www.capterra.in/#organization"},"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN"},{"name":"XCALLY","description":"XCALLY is a powerful Customer Service Platform for Inbound, Outbound, and Blended Contact Centers built on Asterisk. Engage your customers with Motion’s unique technology—multichannel, real-time, efficient, and AI-driven.\n\nDeliver an exceptional Customer Journey across Voice, Web Chat, Email, SMS, and Digital channels. Leverage advanced features like Contact Management, a Predictive Dialer, and the Cally Square IVR Designer. Automate tasks, gain actionable insights, and enhance service delivery with Artificial Intelligence.\n\nDesigned for maximum flexibility, XCALLY offers both on-premise and cloud deployment options, ensuring businesses can prioritize data security and privacy. Whether hosting on private servers or leveraging a secure cloud environment, XCALLY safeguards sensitive information at every step.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2e2d3f5b-c4f0-4366-97db-2edd41493540.png","url":"https://www.capterra.in/software/136894/xcally","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/136894/xcally#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":130},"offers":{"price":"29","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"IVM Interactive Voice Response","description":"IVM is a telephone interactive voice response (IVR) program for Windows and Linux. This software lets you create an effective info-line, autodial, or automated phone response system solution for your business. Callers navigate menus and prompt by pressing numbers on their telephone. Menu commands can record and replay messages, transfer calls and perform a number of other functions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e7dc0b8-8498-4f97-910d-3713297ec8fe.png","url":"https://www.capterra.in/software/189162/ivm-interactive-voice-response","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/189162/ivm-interactive-voice-response#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"69.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"XCALLYvs IVM Interactive Voice Response Comparison","position":3,"item":"https://www.capterra.in/compare/136894/189162/xcally/vs/ivm-interactive-voice-response","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/136894/189162/xcally/vs/ivm-interactive-voice-response#breadcrumblist"}]}
</script>