---
description: Compare Zonka Feedbackvs Questback Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zonka Feedbackvs Questback Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Zonka Feedback\<span\>vs\</span\> Questback Comparison](https://www.capterra.in/compare/137773/1037172/zonka-feedback/vs/questback)

# Compare Zonka Feedback vs Questback

Canonical: https://www.capterra.in/compare/137773/1037172/zonka-feedback/vs/questback

> Detailed comparison between Zonka Feedback and Questback. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zonka Feedback | Questback |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 68 | 58 |
| **Starting Price** | $199.00 | €2,500.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zonka Feedback

Small businesses to large enterprises in retail, hospitality, healthcare, SaaS, e-commerce, education, and financial services.

### Questback

Questback delivers the best value for organizations with 20-2,000 employees, trusted by over 1,600 customers to elevate Customer and Employee Experience, offering proven results and lasting impact.

## Key features

### Zonka Feedback

- 360 Degree Feedback Software
- API
- Activity Tracking
- Commenting/Notes
- Customizable Reports
- Data Analysis Tools
- Mobile Survey
- NPS of Employees
- Performance Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### Questback

- 360 Degree Feedback Software
- API
- Activity Tracking
- Commenting/Notes
- Customizable Reports
- Data Analysis Tools
- Mobile Survey
- NPS of Employees
- Performance Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View Zonka Feedback Profile](https://www.capterra.in/software/137773/zonka-feedback)
- [View Questback Profile](https://www.capterra.in/software/1037172/questback)
- [View Original Comparison](https://www.capterra.in/compare/137773/1037172/zonka-feedback/vs/questback)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Zonka Feedbackvs Questback Comparison - Capterra India","description":"Compare Zonka Feedbackvs Questback Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/137773/1037172/zonka-feedback/vs/questback","about":[{"@id":"https://www.capterra.in/software/137773/zonka-feedback#software"},{"@id":"https://www.capterra.in/software/1037172/questback#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/137773/1037172/zonka-feedback/vs/questback#breadcrumblist"},"@id":"https://www.capterra.in/compare/137773/1037172/zonka-feedback/vs/questback#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"Zonka Feedback","description":"Zonka Feedback is a cloud-based customer experience and feedback management platform. It helps businesses collect feedback through surveys sent via email, SMS, web, and in-app channels.\n\nZonka Feedback allows teams to measure key satisfaction metrics including NPS, CSAT, and CES. Responses are displayed in real-time dashboards, and automated alerts notify staff when action is needed.\n\nCore features include survey builder, multilingual surveys, response tagging, sentiment analysis, and integrations with CRM and helpdesk tools. Reports help teams spot trends and identify areas for improvement.\n\nZonka Feedback suits small to midsize businesses across retail, hospitality, healthcare, and SaaS industries, particularly teams in customer experience, product, and support roles.","image":"https://images.g2crowd.com/display-layer-screenshots/29415/c14feba5305148b8776140baa2c887a82ac8f38fee89e7082d487c3d4f25b19e.png","url":"https://www.capterra.in/software/137773/zonka-feedback","@id":"https://www.capterra.in/software/137773/zonka-feedback#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":68,"ratingValue":4.8},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Questback","description":"Questback is an Experience Management platform solving customer experience and employee experience. \n\nTheir mission to make organizations smarter by acting on feedback from their key stakeholders! As a Nordic leader in experience management solutions we serve customers in the Nordics and the rest of the world. \n\nAt their offices work a bunch of different nationalities and backgrounds, but all with the same drive and belief that smart organizations outrun their competition by providing more engaging","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/40d2ae52-0646-4380-9191-37f18af169ac.png","url":"https://www.capterra.in/software/1037172/questback","@id":"https://www.capterra.in/software/1037172/questback#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":58,"ratingValue":4.7},"offers":{"price":"2500","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/137773/1037172/zonka-feedback/vs/questback#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Qualitative Data Analysis Software","position":2,"item":"/directory/31297/qualitative-data-analysis/software","@type":"ListItem"},{"name":"Zonka Feedbackvs Questback Comparison","position":3,"item":"https://www.capterra.in/compare/137773/1037172/zonka-feedback/vs/questback","@type":"ListItem"}]}]}
</script>