---
description: Compare MindTouchvs Zendesk Suite Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare MindTouchvs Zendesk Suite Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [MindTouch\<span\>vs\</span\> Zendesk Suite Comparison](https://www.capterra.in/compare/137969/164283/mindtouch/vs/zendesk)

# Compare MindTouch vs Zendesk Suite

Canonical: https://www.capterra.in/compare/137969/164283/mindtouch/vs/zendesk

> Detailed comparison between MindTouch and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MindTouch | Zendesk Suite |
| **Overall rating** | 3.0/5 | 4.4/5 |
| **Total Reviews** | 3 | 4072 |
| **Starting Price** | $1,00,000.00 | $39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### MindTouch

Designed for midsize to large businesses, a knowledge management tool that supports&#10;homepage editor, user permissions, engagement analytics, self-service for repetitive questions and more.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### MindTouch

- API
- CRM Software
- Catalog Management
- Communication Management
- Content Management Software (CMS)
- Decision Support Software
- Feedback Management
- Full Text Search
- Knowledge Base Management
- Knowledge Management Software
- Live Chat Software
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Text Editing

### Zendesk Suite

- API
- Asset Tracking Software
- CRM Software
- Catalog Management
- Communication Management
- Computer Telephony Integration
- Content Management Software (CMS)
- Customer Complaint Tracking
- Decision Support Software
- Feedback Management
- Full Text Search
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management Software
- Live Chat Software
- Onboarding Software
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Text Editing

## Links

- [View MindTouch Profile](https://www.capterra.in/software/137969/mindtouch)
- [View Zendesk Suite Profile](https://www.capterra.in/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.in/compare/137969/164283/mindtouch/vs/zendesk)

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