---
description: Compare JIRA Service Managementvs Redmine Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare JIRA Service Managementvs Redmine Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [JIRA Service Management\<span\>vs\</span\> Redmine Comparison](https://www.capterra.in/compare/138769/201260/jira-service-management/vs/redmine)

# Compare JIRA Service Management vs Redmine

Canonical: https://www.capterra.in/compare/138769/201260/jira-service-management/vs/redmine

> Detailed comparison between JIRA Service Management and Redmine. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JIRA Service Management | Redmine |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 770 | 177 |
| **Starting Price** | $20.00 | $25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | FAQs/Forum, Knowledge Base Software |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### JIRA Service Management

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

### Redmine

Technical teams use Redmine for project management, issue and bug tracking, customer help desk, collaborative file sharing, and repository hosting.

## Key features

### JIRA Service Management

- Asset Tracking Software
- Collaboration Tools
- Customer Complaint Tracking
- Customizable Fields
- Customizable Reports
- Document Management Software
- For IT Project Management
- Issue Management
- Issue Scheduling
- Issue Tracking Software
- Prioritization
- Project Tracking Software
- Projections
- Reporting & Statistics
- Scheduling Software
- Status Tracking
- Support Ticket Management
- Task Management Software
- Time & Expense Tracking

### Redmine

- Collaboration Tools
- Customizable Fields
- Document Management Software
- For IT Project Management
- Issue Management
- Issue Tracking Software
- Prioritization
- Project Tracking Software
- Projections
- Reporting & Statistics
- Requirements Management Software
- Status Tracking
- Task Management Software
- Time & Expense Tracking

## Links

- [View JIRA Service Management Profile](https://www.capterra.in/software/138769/jira-service-management)
- [View Redmine Profile](https://www.capterra.in/software/201260/redmine)
- [View Original Comparison](https://www.capterra.in/compare/138769/201260/jira-service-management/vs/redmine)

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