---
description: Compare Hivervs Gmelius Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Hivervs Gmelius Comparison - Capterra India
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Tools ](/directory/30676/itsm/software) > [Hiver\<span\>vs\</span\> Gmelius Comparison](https://www.capterra.in/compare/142975/172417/hiver/vs/gmelius)

# Compare Hiver vs Gmelius

Canonical: https://www.capterra.in/compare/142975/172417/hiver/vs/gmelius

> Detailed comparison between Hiver and Gmelius. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Gmelius |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 148 | 43 |
| **Starting Price** | $55.00 | $15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Gmelius

Teams who want to collaborate, manage projects and optimize workflows inside the tools they already use like Gmail, Slack or Trello. No need to migrate data nor train your teams on another platform.

## Key features

### Hiver

- @mentions
- API
- Activity Tracking
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Document Management Software
- Email Monitoring
- Email Templates
- File Sharing Software
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Shared Inboxes
- Status Tracking
- Task Management Software
- Workflow Management Software

### Gmelius

- @mentions
- API
- Activity Tracking
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Document Management Software
- Email Monitoring
- Email Templates
- File Sharing Software
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Shared Inboxes
- Status Tracking
- Task Management Software
- Workflow Management Software

## Links

- [View Hiver Profile](https://www.capterra.in/software/142975/hiver)
- [View Gmelius Profile](https://www.capterra.in/software/172417/gmelius)
- [View Original Comparison](https://www.capterra.in/compare/142975/172417/hiver/vs/gmelius)

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