---
description: Compare Tidiovs Dynamics 365 Customer Voice Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Tidiovs Dynamics 365 Customer Voice Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Tidio\<span\>vs\</span\> Dynamics 365 Customer Voice Comparison](https://www.capterra.in/compare/144040/1029325/tidio-chat/vs/microsoft-dynamics-365-customer-voice)

# Compare Tidio vs Dynamics 365 Customer Voice

Canonical: https://www.capterra.in/compare/144040/1029325/tidio-chat/vs/microsoft-dynamics-365-customer-voice

> Detailed comparison between Tidio and Dynamics 365 Customer Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tidio | Dynamics 365 Customer Voice |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 590 | 0 |
| **Starting Price** | $0.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

### Dynamics 365 Customer Voice

Microsoft Dynamics 365 Customer Voice is designed for companies in different segments that wish to access detailed customer feedback on their products and services in order to offer even better experi

## Key features

### Tidio

- AI/Machine Learning
- Chatbot software
- Configurable Workflow
- Customer Complaint Tracking
- Customizable Reports
- Engagement Tracking
- Feedback Management
- File Sharing Software
- Help Desk Management
- Lead Generation Software
- Monitoring
- Natural Language Processing
- Performance Metrics
- Real-Time Data
- Sales Activity Management
- Support Ticket Management
- Survey/Poll Management
- Task Automation
- Transfers/Routing
- Video Support

### Dynamics 365 Customer Voice

- Feedback Management
- Performance Metrics
- Survey/Poll Management

## Links

- [View Tidio Profile](https://www.capterra.in/software/144040/tidio-chat)
- [View Dynamics 365 Customer Voice Profile](https://www.capterra.in/software/1029325/microsoft-dynamics-365-customer-voice)
- [View Original Comparison](https://www.capterra.in/compare/144040/1029325/tidio-chat/vs/microsoft-dynamics-365-customer-voice)

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