---
description: Compare CA Service Desk Managervs ManageEngine ServiceDesk Plus Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CA Service Desk Managervs ManageEngine ServiceDesk Plus Comparison - Capterra India
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [CA Service Desk Manager\<span\>vs\</span\> ManageEngine ServiceDesk Plus Comparison](https://www.capterra.in/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus)

# Compare CA Service Desk Manager vs ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.in/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus

> Detailed comparison between CA Service Desk Manager and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CA Service Desk Manager | ManageEngine ServiceDesk Plus |
| **Overall rating** | 3.5/5 | 4.4/5 |
| **Total Reviews** | 13 | 227 |
| **Starting Price** | - | $16.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### CA Service Desk Manager

IT service desk users, decision-makers, and analysts.

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

## Key features

### CA Service Desk Manager

- Change Management Software
- Dashboard Software
- IT Asset Management Software
- Incident Management Software
- Knowledge Base Management
- Knowledge Management Software
- Mobile App
- Multi-Channel Communication
- Self Service Portal
- Support Ticket Management

### ManageEngine ServiceDesk Plus

- Asset Tracking Software
- Change Management Software
- Chatbot software
- Customizable Reports
- Dashboard Software
- Help Desk Management
- IT Asset Management Software
- Incident Management Software
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management Software
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Reservations Management
- Self Service Portal
- Service History
- Support Ticket Management
- Wiki

## Links

- [View CA Service Desk Manager Profile](https://www.capterra.in/software/145590/ca-service-desk-manager)
- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.in/software/179501/manageengine-service-desk-plus)
- [View Original Comparison](https://www.capterra.in/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus)

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