---
description: Compare EvaluAgentvs Medallia Agent Connect Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare EvaluAgentvs Medallia Agent Connect Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [EvaluAgent\<span\>vs\</span\> Medallia Agent Connect Comparison](https://www.capterra.in/compare/148526/181460/evaluagent/vs/stella-connect)

# Compare EvaluAgent vs Medallia Agent Connect

Canonical: https://www.capterra.in/compare/148526/181460/evaluagent/vs/stella-connect

> Detailed comparison between EvaluAgent and Medallia Agent Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | EvaluAgent | Medallia Agent Connect |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 20 | 18 |
| **Starting Price** | $15.00 | $39.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### EvaluAgent

Whether your customer service organisation has 50 or 5,000 agents, EvaluAgent offers a complete and scalable solution that will empower you to evaluate, coach and engage your front-line agents.

### Medallia Agent Connect

Stella Connect by Medallia helps growing startups, large enterprises, SMBS, and BPOs collect real-time customer feedback, streamline QA, and power in-the-moment agent coaching.

## Key features

### EvaluAgent

- API
- Alerts/Escalation
- Complaint Monitoring
- Customer Experience Management
- Dashboard Software
- Employee Coaching Tools
- Feedback Management
- Live Chat Software
- Monitoring
- Negative Feedback Management
- Performance Management
- Performance Metrics
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management Software

### Medallia Agent Connect

- API
- Alerts/Escalation
- Complaint Monitoring
- Customer Experience Management
- Dashboard Software
- Employee Coaching Tools
- Feedback Management
- Live Chat Software
- Monitoring
- Negative Feedback Management
- Performance Management
- Performance Metrics
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management Software

## Links

- [View EvaluAgent Profile](https://www.capterra.in/software/148526/evaluagent)
- [View Medallia Agent Connect Profile](https://www.capterra.in/software/181460/stella-connect)
- [View Original Comparison](https://www.capterra.in/compare/148526/181460/evaluagent/vs/stella-connect)

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