---
description: Compare Crispvs Umnico Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Crispvs Umnico Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Crisp\<span\>vs\</span\> Umnico Comparison](https://www.capterra.in/compare/151292/1039820/crisp/vs/umnico)

# Compare Crisp vs Umnico

Canonical: https://www.capterra.in/compare/151292/1039820/crisp/vs/umnico

> Detailed comparison between Crisp and Umnico. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Crisp | Umnico |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 147 | 6 |
| **Starting Price** | $45.00 | $7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Crisp

600,000+ companies are using Crisp to talk with their customers on any channel, increase internal collaboration and drive more sales.

### Umnico

A small and midsize business managers who would like to engage the opportunities of business messengers and social media channels to receive incremental leads, raise sales and improve helpdesk.

## Key features

### Crisp

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customer Social Profiles
- File Sharing Software
- Inbox Management
- Lead Capture Software
- Marketing Automation Software
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Template Management
- Transfers/Routing
- Workflow Management Software

### Umnico

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customer Social Profiles
- File Sharing Software
- Inbox Management
- Lead Capture Software
- Marketing Automation Software
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Template Management
- Transfers/Routing
- Workflow Management Software

## Links

- [View Crisp Profile](https://www.capterra.in/software/151292/crisp)
- [View Umnico Profile](https://www.capterra.in/software/1039820/umnico)
- [View Original Comparison](https://www.capterra.in/compare/151292/1039820/crisp/vs/umnico)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Crispvs Umnico Comparison - Capterra India","description":"Compare Crispvs Umnico Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/151292/1039820/crisp/vs/umnico","about":[{"@id":"https://www.capterra.in/software/151292/crisp#software"},{"@id":"https://www.capterra.in/software/1039820/umnico#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/151292/1039820/crisp/vs/umnico#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/151292/1039820/crisp/vs/umnico#webpage","publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"Crisp","description":"Build your own multichannel AI-powered customer platform through Crisp and start to engage with your customers and leads seamlessly.\nWith our Team Inbox, Crisp lets you centralize 12+ channels into one place to make things simple for your teams and your customers.\nThrough a wide range of features, we simplify the way you help your leads and customers to unlock hypergrowth through conversational experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a50b5d6f-47ac-4360-84a0-aa94f09fb0cd.jpeg","url":"https://www.capterra.in/software/151292/crisp","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/151292/crisp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":147,"ratingValue":4.6},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Umnico","description":"The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f3d20cc6-4ce1-4935-990c-b5980569f7bc.png","url":"https://www.capterra.in/software/1039820/umnico","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1039820/umnico#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6,"ratingValue":4.7},"offers":{"price":"7","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Crispvs Umnico Comparison","position":3,"item":"https://www.capterra.in/compare/151292/1039820/crisp/vs/umnico","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/151292/1039820/crisp/vs/umnico#breadcrumblist"}]}
</script>