---
description: Compare Crispvs Helpwise Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
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title: Compare Crispvs Helpwise Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Crisp\<span\>vs\</span\> Helpwise Comparison](https://www.capterra.in/compare/151292/197123/crisp/vs/helpwise)

# Compare Crisp vs Helpwise

Canonical: https://www.capterra.in/compare/151292/197123/crisp/vs/helpwise

> Detailed comparison between Crisp and Helpwise. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Crisp | Helpwise |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 147 | 27 |
| **Starting Price** | $45.00 | $12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Crisp

600,000+ companies are using Crisp to talk with their customers on any channel, increase internal collaboration and drive more sales.

### Helpwise

Helpwise is a team inbox for support teams to answer customer queries across multiple channels. Helpwise currently provides team inboxes for email, SMS, WhatsApp, Facebook, Twitter, and Live chat.

## Key features

### Crisp

- API
- Canned Responses
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Contact Management Software
- Customer Database
- Email Templates
- File Sharing Software
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Shared Inboxes
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

### Helpwise

- API
- Canned Responses
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Contact Management Software
- Customer Database
- Email Templates
- File Sharing Software
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Shared Inboxes
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

## Links

- [View Crisp Profile](https://www.capterra.in/software/151292/crisp)
- [View Helpwise Profile](https://www.capterra.in/software/197123/helpwise)
- [View Original Comparison](https://www.capterra.in/compare/151292/197123/crisp/vs/helpwise)

-----

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