---
description: Compare INVOXvs RingCX Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare INVOXvs RingCX Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [INVOX\<span\>vs\</span\> RingCX Comparison](https://www.capterra.in/compare/151437/154951/invox/vs/ringcentral-contact-center)

# Compare INVOX vs RingCX

Canonical: https://www.capterra.in/compare/151437/154951/invox/vs/ringcentral-contact-center

> Detailed comparison between INVOX and RingCX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | INVOX | RingCX |
| **Overall rating** | 4.9/5 | 4.2/5 |
| **Total Reviews** | 16 | 253 |
| **Starting Price** | €39.00 | $65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### INVOX

INVOX Call Tracking is ideal for businesses of all sizes seeking to optimize marketing campaigns, improve customer engagement, and track phone call conversions across digital and offline channels.

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

## Key features

### INVOX

- API
- CRM Software
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Campaign Management Software
- Conversion Tracking
- IVR
- Keyword Tracking
- Monitoring
- Performance Management
- Third-Party Integrations
- Voice Mail

### RingCX

- API
- Auto-Dialer
- Blended Call Center
- CRM Software
- Call Recording Software
- Call Routing
- Call Tagging
- Call Tracking Metrics
- Call Transfer
- Campaign Management Software
- Computer Telephony Integration
- Conversion Tracking
- Customizable Reports
- IVR
- Keyword Tracking
- Monitoring
- Performance Management
- Skills Tracking
- Third-Party Integrations
- Voice Mail

## Links

- [View INVOX Profile](https://www.capterra.in/software/151437/invox)
- [View RingCX Profile](https://www.capterra.in/software/154951/ringcentral-contact-center)
- [View Original Comparison](https://www.capterra.in/compare/151437/154951/invox/vs/ringcentral-contact-center)

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