---
description: Compare CTMvs AvidTrak Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CTMvs AvidTrak Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [CTM\<span\>vs\</span\> AvidTrak Comparison](https://www.capterra.in/compare/152004/152198/call-tracking-software/vs/avidtrak)

# Compare CTM vs AvidTrak

Canonical: https://www.capterra.in/compare/152004/152198/call-tracking-software/vs/avidtrak

> Detailed comparison between CTM and AvidTrak. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | AvidTrak |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 158 | 18 |
| **Starting Price** | $79.00 | $2.00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Live Online, Documentation, Videos |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### AvidTrak

Print, PPC-Search, SEO, Social Media, Content and Email Marketing Phone Call Leads Tracking for: In-house SMB; Enterprise Marketing Teams; Franchisor Marketing Teams; Digital Marketing Agencies.

## Key features

### CTM

- CRM Software
- Call Recording Software
- Call Routing
- Call Tagging
- Call Tracking Metrics
- Call Tracking Software
- Computer Telephony Integration
- Conversion Tracking
- Customizable Reports
- Dashboard Software
- FCC Compliance
- IVR
- Keyword Tracking
- Lead Generation Software
- Lead Management Software
- Natural Language Processing
- Performance Metrics
- ROI Tracking
- Voice Mail

### AvidTrak

- CRM Software
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Call Tracking Software
- Conversion Tracking
- Dashboard Software
- IVR
- Keyword Tracking
- Lead Generation Software
- Lead Management Software
- Performance Metrics
- ROI Tracking
- Voice Mail
- Website Visitor Tracking

## Links

- [View CTM Profile](https://www.capterra.in/software/152004/call-tracking-software)
- [View AvidTrak Profile](https://www.capterra.in/software/152198/avidtrak)
- [View Original Comparison](https://www.capterra.in/compare/152004/152198/call-tracking-software/vs/avidtrak)

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