---
description: Compare CTMvs Express Talk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CTMvs Express Talk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [CTM\<span\>vs\</span\> Express Talk Comparison](https://www.capterra.in/compare/152004/187120/call-tracking-software/vs/express-talk)

# Compare CTM vs Express Talk

Canonical: https://www.capterra.in/compare/152004/187120/call-tracking-software/vs/express-talk

> Detailed comparison between CTM and Express Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Express Talk |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 150 | 0 |
| **Starting Price** | $79.00 | $49.99 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Documentation |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### Express Talk

Small to medium-sized businesses looking to make phone calls either internally or externally using computers. Available on both PC \&amp; Mac.

## Key features

### CTM

- Blended Call Center
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Tagging
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Caller Profiles
- Computer Telephony Integration
- Contact Management Software
- Customizable Reports
- FCC Compliance
- Lead Generation Software
- Live Chat Software
- Natural Language Processing
- VoIP Connection
- Voice Mail

### Express Talk

- Auto-Dialer
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Transfer
- Caller ID
- Caller Profiles
- Contact Management Software
- Live Chat Software
- VoIP Connection
- Voice Mail

## Links

- [View CTM Profile](https://www.capterra.in/software/152004/call-tracking-software)
- [View Express Talk Profile](https://www.capterra.in/software/187120/express-talk)
- [View Original Comparison](https://www.capterra.in/compare/152004/187120/call-tracking-software/vs/express-talk)

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