---
description: Compare ServiceNowvs Wolken ServiceDesk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ServiceNowvs Wolken ServiceDesk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [ERP Software](/directory/9/enterprise-resource-planning/software) > [ServiceNow\<span\>vs\</span\> Wolken ServiceDesk Comparison](https://www.capterra.in/compare/152871/160047/servicenow/vs/wolken-service-desk)

# Compare ServiceNow vs Wolken ServiceDesk

Canonical: https://www.capterra.in/compare/152871/160047/servicenow/vs/wolken-service-desk

> Detailed comparison between ServiceNow and Wolken ServiceDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Wolken ServiceDesk |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 348 | 1 |
| **Starting Price** | $100.00 | $30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### Wolken ServiceDesk

SMB, Higher SMB and large Enterprise.

## Key features

### ServiceNow

- API
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Chatbot software
- Configurable Workflow
- Configuration Management
- Contract/License Management
- IT Cost Management
- Incident Management Software
- Knowledge Base Management
- Knowledge Management Software
- Monitoring
- Problem Management
- Project Management Software
- Real-Time Data
- Self Service Portal
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Wolken ServiceDesk

- Asset Tracking Software
- Change Management Software
- Configuration Management
- Incident Management Software
- Knowledge Base Management
- Knowledge Management Software
- Problem Management
- Project Management Software
- Self Service Portal

## Links

- [View ServiceNow Profile](https://www.capterra.in/software/152871/servicenow)
- [View Wolken ServiceDesk Profile](https://www.capterra.in/software/160047/wolken-service-desk)
- [View Original Comparison](https://www.capterra.in/compare/152871/160047/servicenow/vs/wolken-service-desk)

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