---
description: Compare ServiceNowvs OnPage Incident Management System Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ServiceNowvs OnPage Incident Management System Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ServiceNow\<span\>vs\</span\> OnPage Incident Management System Comparison](https://www.capterra.in/compare/152871/176637/servicenow/vs/incident-management-system)

# Compare ServiceNow vs OnPage Incident Management System

Canonical: https://www.capterra.in/compare/152871/176637/servicenow/vs/incident-management-system

> Detailed comparison between ServiceNow and OnPage Incident Management System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | OnPage Incident Management System |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 348 | 40 |
| **Starting Price** | $100.00 | $13.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### OnPage Incident Management System

OnPage serves IT professionals with fast, reliable incident management, instantaneous critical alert delivery, IT on-call management and escalation policies.

## Key features

### ServiceNow

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Availability Management
- Change Management Software
- Incident Management Software
- Monitoring
- Prioritization
- Problem Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

### OnPage Incident Management System

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Availability Management
- Change Management Software
- Incident Management Software
- Monitoring
- Prioritization
- Problem Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

## Links

- [View ServiceNow Profile](https://www.capterra.in/software/152871/servicenow)
- [View OnPage Incident Management System Profile](https://www.capterra.in/software/176637/incident-management-system)
- [View Original Comparison](https://www.capterra.in/compare/152871/176637/servicenow/vs/incident-management-system)

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