---
description: Compare ServiceNowvs Mint Service Desk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ServiceNowvs Mint Service Desk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [ServiceNow\<span\>vs\</span\> Mint Service Desk Comparison](https://www.capterra.in/compare/152871/187044/servicenow/vs/mint-service-desk)

# Compare ServiceNow vs Mint Service Desk

Canonical: https://www.capterra.in/compare/152871/187044/servicenow/vs/mint-service-desk

> Detailed comparison between ServiceNow and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Mint Service Desk |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 349 | 23 |
| **Starting Price** | $100.00 | $5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### ServiceNow

- API
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Contract/License Management
- IT Asset Management Software
- Inventory Management Software
- Monitoring
- Performance Metrics
- Real-Time Chat
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Service Catalog
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Ticket Management

### Mint Service Desk

- API
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Contract/License Management
- IT Asset Management Software
- Inventory Management Software
- Monitoring
- Performance Metrics
- Real-Time Chat
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Service Catalog
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Ticket Management

## Links

- [View ServiceNow Profile](https://www.capterra.in/software/152871/servicenow)
- [View Mint Service Desk Profile](https://www.capterra.in/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.in/compare/152871/187044/servicenow/vs/mint-service-desk)

-----

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