---
description: Compare ServiceNow IT Service Managementvs Motadata ServiceOps Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ServiceNow IT Service Managementvs Motadata ServiceOps Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [ServiceNow IT Service Management\<span\>vs\</span\> Motadata ServiceOps Comparison](https://www.capterra.in/compare/152874/153905/servicenow-knowledge-management/vs/motadata)

# Compare ServiceNow IT Service Management vs Motadata ServiceOps

Canonical: https://www.capterra.in/compare/152874/153905/servicenow-knowledge-management/vs/motadata

> Detailed comparison between ServiceNow IT Service Management and Motadata ServiceOps. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow IT Service Management | Motadata ServiceOps |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 42 | 50 |
| **Starting Price** | - | - |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### ServiceNow IT Service Management

Our target markets include the C-suite CIO as well as the Vice President, Director and Manager of IT Services.

### Motadata ServiceOps

SAARC, Middle East, Africa, SEA

## Key features

### ServiceNow IT Service Management

- Asset Tracking Software
- Catalog Management
- Change Management Software
- Collaboration Tools
- Content Management Software (CMS)
- Dashboard Software
- Help Desk Management
- IT Asset Management Software
- Incident Management Software
- Knowledge Base Management
- Problem Management
- Self Service Portal
- Ticket Management

### Motadata ServiceOps

- Asset Tracking Software
- Catalog Management
- Change Management Software
- Collaboration Tools
- Configurable Workflow
- Content Management Software (CMS)
- Contract/License Management
- Customizable Reports
- Dashboard Software
- Help Desk Management
- IT Asset Management Software
- Incident Management Software
- Knowledge Base Management
- Problem Management
- Reminders
- Self Service Portal
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Ticket Management

## Links

- [View ServiceNow IT Service Management Profile](https://www.capterra.in/software/152874/servicenow-knowledge-management)
- [View Motadata ServiceOps Profile](https://www.capterra.in/software/153905/motadata)
- [View Original Comparison](https://www.capterra.in/compare/152874/153905/servicenow-knowledge-management/vs/motadata)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare ServiceNow IT Service Managementvs Motadata ServiceOps Comparison - Capterra India","description":"Compare ServiceNow IT Service Managementvs Motadata ServiceOps Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/152874/153905/servicenow-knowledge-management/vs/motadata","about":[{"@id":"https://www.capterra.in/software/152874/servicenow-knowledge-management#software"},{"@id":"https://www.capterra.in/software/153905/motadata#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/152874/153905/servicenow-knowledge-management/vs/motadata#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/152874/153905/servicenow-knowledge-management/vs/motadata#webpage","publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"ServiceNow IT Service Management","description":"Grow your business without breaking the bank by delivering ServiceNow IT Service Management on a single cloud platform that enables collaboration and smart data-driven decision making. Unburden IT staff by over 50% and boost IT productivity with fast AI-powered resolutions. Empower the new hybrid workforce and improve employee satisfaction by 95% with always-on IT services and 24x7 self-service on any device.","url":"https://www.capterra.in/software/152874/servicenow-knowledge-management","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/152874/servicenow-knowledge-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":42,"ratingValue":4.5},"operatingSystem":"Cloud"},{"name":"Motadata ServiceOps","description":"Motadata ServiceOps is an ITIL-aligned ITSM solution built on our proprietary DFIT (Deep Learning Framework for IT Operation) that empowers IT organizations to rapidly adopt changes across people, processes, and technology. It offers capabilities like intelligent automation, NLP-powered virtual agents, support for enterprise service management, and more. \nThe major modules are Help Desk, Service Desk, IT Asset Management, and Patch Management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6ded2323-3db1-47f3-964c-db226e20607b.png","url":"https://www.capterra.in/software/153905/motadata","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/153905/motadata#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":50,"ratingValue":4.6},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/30094/knowledge-management/software","@type":"ListItem"},{"name":"ServiceNow IT Service Managementvs Motadata ServiceOps Comparison","position":3,"item":"https://www.capterra.in/compare/152874/153905/servicenow-knowledge-management/vs/motadata","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/152874/153905/servicenow-knowledge-management/vs/motadata#breadcrumblist"}]}
</script>
