---
description: Compare Freshsalesvs Emerald Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshsalesvs Emerald Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Lead Capture Software](/directory/31017/lead-capture/software) > [Freshsales\<span\>vs\</span\> Emerald Comparison](https://www.capterra.in/compare/155563/177496/freshsales/vs/emerald-)

# Compare Freshsales vs Emerald

Canonical: https://www.capterra.in/compare/155563/177496/freshsales/vs/emerald-

> Detailed comparison between Freshsales and Emerald. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshsales | Emerald |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 621 | 0 |
| **Starting Price** | $11.00 | $500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Freshsales

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

### Emerald

Emerald is a CRM system for tour operators of all types and sizes. Whether classic, cruise, flight, hiking or other operator, airline, theme park or travel supplier

## Key features

### Freshsales

- API
- Campaign Management Software
- Contact Management Software
- Customer Engagement Software
- Customizable Reports
- Deal Management
- Email Management Software
- Email Marketing Software
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Pipeline Reports
- Product Catalog
- Reporting/Analytics
- Sales Activity Management
- Scheduling Software
- Segmentation
- Task Management Software
- Third-Party Integrations
- Web-based Deployment

### Emerald

- API
- Campaign Management Software
- Contact Management Software
- Email Management Software
- Email Marketing Software
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Reporting/Analytics
- Segmentation
- Task Management Software
- Third-Party Integrations

## Links

- [View Freshsales Profile](https://www.capterra.in/software/155563/freshsales)
- [View Emerald Profile](https://www.capterra.in/software/177496/emerald-)
- [View Original Comparison](https://www.capterra.in/compare/155563/177496/freshsales/vs/emerald-)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshsalesvs Emerald Comparison - Capterra India","description":"Compare Freshsalesvs Emerald Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/155563/177496/freshsales/vs/emerald-","about":[{"@id":"https://www.capterra.in/software/155563/freshsales#software"},{"@id":"https://www.capterra.in/software/177496/emerald-#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/155563/177496/freshsales/vs/emerald-#breadcrumblist"},"@id":"https://www.capterra.in/compare/155563/177496/freshsales/vs/emerald-#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Freshsales","description":"Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b3319fb3-45e2-4d77-84fe-5cb96050379f.png","url":"https://www.capterra.in/software/155563/freshsales","@id":"https://www.capterra.in/software/155563/freshsales#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":621},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Emerald","description":"Emerald is a tailor-made CRM solution specifically geared toward the needs of tourism professionals. It supports the entire process of the value chain and covers all necessary customer-related activities from the first point of contact. The system is modular and can be combined to an individual solution for your needs. It gives you central access to all customer relevant data in a single database and supports your daily business with guided workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fb658211-5313-4200-acc1-9323e957c019.png","url":"https://www.capterra.in/software/177496/emerald-","@id":"https://www.capterra.in/software/177496/emerald-#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/compare/155563/177496/freshsales/vs/emerald-#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lead Capture Software","position":2,"item":"/directory/31017/lead-capture/software","@type":"ListItem"},{"name":"Freshsalesvs Emerald Comparison","position":3,"item":"https://www.capterra.in/compare/155563/177496/freshsales/vs/emerald-","@type":"ListItem"}]}]}
</script>
