---
description: Compare Zoho CRMvs Salesforce Platform Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho CRMvs Salesforce Platform Comparison - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zoho CRM\<span\>vs\</span\> Salesforce Platform Comparison](https://www.capterra.in/compare/155928/164356/zoho-crm/vs/app-cloud)

# Compare Zoho CRM vs Salesforce Platform

Canonical: https://www.capterra.in/compare/155928/164356/zoho-crm/vs/app-cloud

> Detailed comparison between Zoho CRM and Salesforce Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Salesforce Platform |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 6974 | 395 |
| **Starting Price** | $14.00 | $25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Salesforce Platform

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## Key features

### Zoho CRM

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Business Process Automation
- CRM Software
- Collaboration Tools
- Configurable Workflow
- Dashboard Software
- Data Security
- Document Management Software
- No-Code
- Performance Management
- Reporting & Statistics
- Reporting/Analytics
- Task Management Software
- Task Progress Tracking
- Third-Party Integrations
- Workflow Configuration
- Workflow Management Software

### Salesforce Platform

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Business Process Automation
- CRM Software
- Collaboration Tools
- Configurable Workflow
- Dashboard Software
- Data Security
- Document Management Software
- No-Code
- Performance Management
- Reporting & Statistics
- Reporting/Analytics
- Task Management Software
- Task Progress Tracking
- Third-Party Integrations
- Workflow Configuration
- Workflow Management Software

## Links

- [View Zoho CRM Profile](https://www.capterra.in/software/155928/zoho-crm)
- [View Salesforce Platform Profile](https://www.capterra.in/software/164356/app-cloud)
- [View Original Comparison](https://www.capterra.in/compare/155928/164356/zoho-crm/vs/app-cloud)

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