---
description: Compare Hello Customervs Hotjar Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Hello Customervs Hotjar Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Hello Customer\<span\>vs\</span\> Hotjar Comparison](https://www.capterra.in/compare/156650/163516/hello-customer/vs/hotjar)

# Compare Hello Customer vs Hotjar

Canonical: https://www.capterra.in/compare/156650/163516/hello-customer/vs/hotjar

> Detailed comparison between Hello Customer and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hello Customer | Hotjar |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 8 | 539 |
| **Starting Price** | €9,999.00 | $39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hello Customer

European mid-sized and enterprise companies that collect customer feedback at scale and want to analyze VoC data, sentiment, and drivers behind NPS and CSAT.

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

## Key features

### Hello Customer

- API
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### Hotjar

- API
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View Hello Customer Profile](https://www.capterra.in/software/156650/hello-customer)
- [View Hotjar Profile](https://www.capterra.in/software/163516/hotjar)
- [View Original Comparison](https://www.capterra.in/compare/156650/163516/hello-customer/vs/hotjar)

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