---
description: Compare Dynamics 365vs Customer Relationship Management Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Dynamics 365vs Customer Relationship Management Comparison - Capterra India
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365\<span\>vs\</span\> Customer Relationship Management Comparison](https://www.capterra.in/compare/157279/1033584/dynamics-365/vs/customer-relationship-management)

# Compare Dynamics 365 vs Customer Relationship Management

Canonical: https://www.capterra.in/compare/157279/1033584/dynamics-365/vs/customer-relationship-management

> Detailed comparison between Dynamics 365 and Customer Relationship Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dynamics 365 | Customer Relationship Management |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 5823 | 3 |
| **Starting Price** | $50.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | Documentation | - |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### Customer Relationship Management

\-

## Key features

### Dynamics 365

- Accounts Receivable Software
- Calendar/Reminder System
- Contact Management Software
- Customer Engagement Software
- Data Integration
- Filtering
- For Real Estate
- For Startups
- Fund Management
- Interaction Tracking
- KPI Monitoring
- Lead Generation Software
- Lead Management Software
- Monitoring
- Online Invoicing
- Real-Time Data
- Reminders
- Scheduling Software
- Status Tracking
- Support Ticket Management

### Customer Relationship Management

- Contact Management Software
- Interaction Tracking
- Lead Management Software

## Links

- [View Dynamics 365 Profile](https://www.capterra.in/software/157279/dynamics-365)
- [View Customer Relationship Management Profile](https://www.capterra.in/software/1033584/customer-relationship-management)
- [View Original Comparison](https://www.capterra.in/compare/157279/1033584/dynamics-365/vs/customer-relationship-management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Dynamics 365vs Customer Relationship Management Comparison - Capterra India","description":"Compare Dynamics 365vs Customer Relationship Management Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/157279/1033584/dynamics-365/vs/customer-relationship-management","about":[{"@id":"https://www.capterra.in/software/157279/dynamics-365#software"},{"@id":"https://www.capterra.in/software/1033584/customer-relationship-management#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/157279/1033584/dynamics-365/vs/customer-relationship-management#breadcrumblist"},"@id":"https://www.capterra.in/compare/157279/1033584/dynamics-365/vs/customer-relationship-management#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN"},{"name":"Dynamics 365","description":"Microsoft Dynamics is a business management solution that enables users to make important business decisions. Microsoft Dynamics works with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes that helps drive business success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1754fe1a-5832-4a17-8034-6ed232603406.png","url":"https://www.capterra.in/software/157279/dynamics-365","@id":"https://www.capterra.in/software/157279/dynamics-365#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":5823},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Customer Relationship Management","description":"It is a CRM solution that helps businesses manage contacts, generate reports, track client visits, and more.","url":"https://www.capterra.in/software/1033584/customer-relationship-management","@id":"https://www.capterra.in/software/1033584/customer-relationship-management#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/157279/1033584/dynamics-365/vs/customer-relationship-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"General Ledger Software","position":2,"item":"/directory/32520/general-ledger/software","@type":"ListItem"},{"name":"Dynamics 365vs Customer Relationship Management Comparison","position":3,"item":"https://www.capterra.in/compare/157279/1033584/dynamics-365/vs/customer-relationship-management","@type":"ListItem"}]}]}
</script>
