---
description: Compare Dynamics 365vs Salesforce for Retail Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Dynamics 365vs Salesforce for Retail Comparison - Capterra India
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365\<span\>vs\</span\> Salesforce for Retail Comparison](https://www.capterra.in/compare/157279/216905/dynamics-365/vs/salesforce-retail-crm)

# Compare Dynamics 365 vs Salesforce for Retail

Canonical: https://www.capterra.in/compare/157279/216905/dynamics-365/vs/salesforce-retail-crm

> Detailed comparison between Dynamics 365 and Salesforce for Retail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Salesforce for Retail |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 5811 | 12 |
| **Starting Price** | $50.00 | $25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Documentation | - |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### Salesforce for Retail

150,000+ companies who build deeper connections to their customers, consumers, and employees with Salesforce

## Key features

### Dynamics 365

- API
- Activity Dashboard
- CRM Software
- Contact Management Software
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing Software
- Forecasting
- Interaction Tracking
- Inventory Management Software
- Lead Management Software
- Multi-Currency
- Purchase Order Management
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations
- Warehouse Management Software

### Salesforce for Retail

- API
- Activity Dashboard
- CRM Software
- Contact Management Software
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing Software
- Forecasting
- Interaction Tracking
- Inventory Management Software
- Lead Management Software
- Multi-Currency
- Purchase Order Management
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations
- Warehouse Management Software

## Links

- [View Dynamics 365 Profile](https://www.capterra.in/software/157279/dynamics-365)
- [View Salesforce for Retail Profile](https://www.capterra.in/software/216905/salesforce-retail-crm)
- [View Original Comparison](https://www.capterra.in/compare/157279/216905/dynamics-365/vs/salesforce-retail-crm)

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