---
description: Compare JustCallvs Freshcaller Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare JustCallvs Freshcaller Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [JustCall\<span\>vs\</span\> Freshcaller Comparison](https://www.capterra.in/compare/157853/165078/justcall/vs/freshcaller)

# Compare JustCall vs Freshcaller

Canonical: https://www.capterra.in/compare/157853/165078/justcall/vs/freshcaller

> Detailed comparison between JustCall and Freshcaller. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JustCall | Freshcaller |
| **Overall rating** | 4.1/5 | 4.0/5 |
| **Total Reviews** | 224 | 35 |
| **Starting Price** | $29.00 | $15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation | In Person, Live Online, Documentation, Videos |

## Best for

### JustCall

Built for sales and support teams that rely on high-volume calling and SMS to drive revenue, close deals, follow up consistently, and hit pipeline goals.

### Freshcaller

Freshdesk Contact Center can help manage and streamline phone conversations in retail/ e-commerce, leisure \&amp; hospitality, transportation \&amp; logistics, software, NGOs/NFPs, and BFSI industries.

## Key features

### JustCall

- API
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Screening
- Call Scripting
- Computer Telephony Integration
- Contact Management Software
- Inbound Call Center
- Monitoring
- On-Demand Recording
- Outbound Call Center
- Phone Key Input
- Recording
- Reporting/Analytics
- Unified Communications Software
- Virtual Call Center
- Voicemail Transcription

### Freshcaller

- API
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Screening
- Call Scripting
- Computer Telephony Integration
- Contact Management Software
- Inbound Call Center
- Monitoring
- On-Demand Recording
- Outbound Call Center
- Phone Key Input
- Recording
- Reporting/Analytics
- Unified Communications Software
- Virtual Call Center
- Voicemail Transcription

## Links

- [View JustCall Profile](https://www.capterra.in/software/157853/justcall)
- [View Freshcaller Profile](https://www.capterra.in/software/165078/freshcaller)
- [View Original Comparison](https://www.capterra.in/compare/157853/165078/justcall/vs/freshcaller)

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