---
description: Compare JustCallvs Zoho Desk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare JustCallvs Zoho Desk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [JustCall\<span\>vs\</span\> Zoho Desk Comparison](https://www.capterra.in/compare/157853/169505/justcall/vs/zoho-desk)

# Compare JustCall vs Zoho Desk

Canonical: https://www.capterra.in/compare/157853/169505/justcall/vs/zoho-desk

> Detailed comparison between JustCall and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JustCall | Zoho Desk |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 223 | 2211 |
| **Starting Price** | $29.00 | $20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### JustCall

Small and mid sized businesses to large enterprises.

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

## Key features

### JustCall

- API
- Automatic Call Distribution
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Onboarding Software
- Performance Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Search/Filter
- Support Ticket Management
- Survey/Poll Management
- Workflow Management Software

### Zoho Desk

- API
- Automatic Call Distribution
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Onboarding Software
- Performance Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Search/Filter
- Support Ticket Management
- Survey/Poll Management
- Workflow Management Software

## Links

- [View JustCall Profile](https://www.capterra.in/software/157853/justcall)
- [View Zoho Desk Profile](https://www.capterra.in/software/169505/zoho-desk)
- [View Original Comparison](https://www.capterra.in/compare/157853/169505/justcall/vs/zoho-desk)

-----

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