---
description: Compare Delightedvs SurveySparrow Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Delightedvs SurveySparrow Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Delighted\<span\>vs\</span\> SurveySparrow Comparison](https://www.capterra.in/compare/157973/168823/delighted/vs/surveysparrow)

# Compare Delighted vs SurveySparrow

Canonical: https://www.capterra.in/compare/157973/168823/delighted/vs/surveysparrow

> Detailed comparison between Delighted and SurveySparrow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Delighted | SurveySparrow |
| **Overall rating** | 4.8/5 | 4.4/5 |
| **Total Reviews** | 57 | 121 |
| **Starting Price** | $134.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Delighted

Any size organization that wants to collect, analyze \&amp; distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

### SurveySparrow

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

## Key features

### Delighted

- API
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Knowledge Management Software
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Segmentation
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### SurveySparrow

- API
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Knowledge Management Software
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Segmentation
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Delighted Profile](https://www.capterra.in/software/157973/delighted)
- [View SurveySparrow Profile](https://www.capterra.in/software/168823/surveysparrow)
- [View Original Comparison](https://www.capterra.in/compare/157973/168823/delighted/vs/surveysparrow)

-----

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