---
description: Compare Freshchatvs Sinch Engage Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshchatvs Sinch Engage Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Freshchat\<span\>vs\</span\> Sinch Engage Comparison](https://www.capterra.in/compare/158117/187336/freshchat/vs/sinch-engage)

# Compare Freshchat vs Sinch Engage

Canonical: https://www.capterra.in/compare/158117/187336/freshchat/vs/sinch-engage

> Detailed comparison between Freshchat and Sinch Engage. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshchat | Sinch Engage |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 124 | 44 |
| **Starting Price** | ₹1,799.00 | $49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Freshchat

Freshchat target market comprises customer support,  teams of Saas, and eCommerce companies with up to 50 team members using the product.

### Sinch Engage

Unmatched global reach, reliability, and 24/7 support. Thousands of businesses—from SMB to enterprise—trust our all-in-one messaging platform to engage customers via SMS, MMS, RCS \&amp; WhatsApp.

## Key features

### Freshchat

- API
- Activity Dashboard
- Automated Responses
- CRM Software
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Communication Management
- Customer Experience Management
- Customizable Templates
- Dashboard Software
- Multi-Channel Communication
- One-to-One Messaging
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback

### Sinch Engage

- API
- Activity Dashboard
- Automated Responses
- CRM Software
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Communication Management
- Customer Experience Management
- Customizable Templates
- Dashboard Software
- Multi-Channel Communication
- One-to-One Messaging
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback

## Links

- [View Freshchat Profile](https://www.capterra.in/software/158117/freshchat)
- [View Sinch Engage Profile](https://www.capterra.in/software/187336/sinch-engage)
- [View Original Comparison](https://www.capterra.in/compare/158117/187336/freshchat/vs/sinch-engage)

-----

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