---
description: Compare 3CXvs Smallchat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare 3CXvs Smallchat Comparison - Capterra India
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [3CX\<span\>vs\</span\> Smallchat Comparison](https://www.capterra.in/compare/158704/162330/3cx/vs/smallchat)

# Compare 3CX vs Smallchat

Canonical: https://www.capterra.in/compare/158704/162330/3cx/vs/smallchat

> Detailed comparison between 3CX and Smallchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Smallchat |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 465 | 1 |
| **Starting Price** | $350.00 | $19.99 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Smallchat

Small Chat works alongside Slack to provide assistance to customers and visitors all in one place.

## Key features

### 3CX

- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- Computer Telephony Integration
- Customizable Branding
- Customizable Reports
- File Sharing Software
- Mobile Access
- Monitoring
- Multi-User Collaboration
- Offline Form
- Performance Management
- Real-Time Data
- Recording
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transfers/Routing
- Virtual Extensions

### Smallchat

- Autoresponders
- Customizable Branding
- Mobile Access
- Offline Form
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View 3CX Profile](https://www.capterra.in/software/158704/3cx)
- [View Smallchat Profile](https://www.capterra.in/software/162330/smallchat)
- [View Original Comparison](https://www.capterra.in/compare/158704/162330/3cx/vs/smallchat)

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