---
description: Compare ManageEngine SupportCenter Plusvs Zendesk Suite Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
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title: Compare ManageEngine SupportCenter Plusvs Zendesk Suite Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [ManageEngine SupportCenter Plus\<span\>vs\</span\> Zendesk Suite Comparison](https://www.capterra.in/compare/162095/164283/manageengine-supportcenter-plus/vs/zendesk)

# Compare ManageEngine SupportCenter Plus vs Zendesk Suite

Canonical: https://www.capterra.in/compare/162095/164283/manageengine-supportcenter-plus/vs/zendesk

> Detailed comparison between ManageEngine SupportCenter Plus and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine SupportCenter Plus | Zendesk Suite |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 14 | 4081 |
| **Starting Price** | $495.00 | $115.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account \&amp; contact information, the service contracts.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### ManageEngine SupportCenter Plus

- CRM Software
- Client Portal
- Contact Management Software
- Customer Database
- Dashboard Software
- Feedback Management
- Knowledge Management Software
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Ticket Management

### Zendesk Suite

- CRM Software
- Client Portal
- Contact Management Software
- Customer Database
- Dashboard Software
- Feedback Management
- Knowledge Management Software
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Ticket Management

## Links

- [View ManageEngine SupportCenter Plus Profile](https://www.capterra.in/software/162095/manageengine-supportcenter-plus)
- [View Zendesk Suite Profile](https://www.capterra.in/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.in/compare/162095/164283/manageengine-supportcenter-plus/vs/zendesk)

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