---
description: Compare Hotjarvs Dovetail Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Hotjarvs Dovetail Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar\<span\>vs\</span\> Dovetail Comparison](https://www.capterra.in/compare/163516/174077/hotjar/vs/dovetail)

# Compare Hotjar vs Dovetail

Canonical: https://www.capterra.in/compare/163516/174077/hotjar/vs/dovetail

> Detailed comparison between Hotjar and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Hotjar | Dovetail |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 539 | 97 |
| **Starting Price** | $39.00 | $0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### Dovetail

Primarily used by researchers, designers, and product teams, customers include Meta, Volvo, AWS, Dyson, and Deloitte.

## Key features

### Hotjar

- API
- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Dashboard Software
- Feedback Management
- For Mobile
- For Websites
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Search/Filter
- Surveys & Feedback
- Tagging
- Text Analysis Software
- Trend Analysis
- Visual Analytics

### Dovetail

- API
- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Dashboard Software
- Feedback Management
- For Mobile
- For Websites
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Search/Filter
- Surveys & Feedback
- Tagging
- Text Analysis Software
- Trend Analysis
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.capterra.in/software/163516/hotjar)
- [View Dovetail Profile](https://www.capterra.in/software/174077/dovetail)
- [View Original Comparison](https://www.capterra.in/compare/163516/174077/hotjar/vs/dovetail)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Hotjarvs Dovetail Comparison - Capterra India","description":"Compare Hotjarvs Dovetail Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/163516/174077/hotjar/vs/dovetail","about":[{"@id":"https://www.capterra.in/software/163516/hotjar#software"},{"@id":"https://www.capterra.in/software/174077/dovetail#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/163516/174077/hotjar/vs/dovetail#breadcrumblist"},"@id":"https://www.capterra.in/compare/163516/174077/hotjar/vs/dovetail#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Hotjar","description":"Hotjar is a website analytics and user behavior tracking software that provides visual insights into online interactions. The platform offers heatmaps displaying where visitors click and scroll, session recordings that capture navigation patterns, surveys for collecting direct feedback, and feedback widgets for gathering real-time input from users.\n\nHotjar combines quantitative data with qualitative insights, helping identify friction points and inform decisions to enhance user experience. The system integrates with tools like Google Analytics and Zapier to streamline workflows. The platform features a user-friendly interface that makes it straightforward to understand website performance and visitor behavior. Hotjar provides businesses with comprehensive tools to visualize and analyze how people interact with their websites.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5f5007c9-63c1-4a98-ba41-f06cfe40643c.png","url":"https://www.capterra.in/software/163516/hotjar","@id":"https://www.capterra.in/software/163516/hotjar#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":539},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Dovetail","description":"Dovetail is the only AI-first insights hub that automatically centralizes and transforms scattered customer feedback into insights that help everyone in the enterprise make more customer-centric decisions.\n\nJoin the ranks of Meta, Volvo, AWS, Dyson, Deloitte, and thousands more as they put their customer first with Dovetail and improve the quality of their thing. Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/21764105-23a8-487d-b197-0d08ec2cf543.png","url":"https://www.capterra.in/software/174077/dovetail","@id":"https://www.capterra.in/software/174077/dovetail#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":97},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/163516/174077/hotjar/vs/dovetail#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Hotjarvs Dovetail Comparison","position":3,"item":"https://www.capterra.in/compare/163516/174077/hotjar/vs/dovetail","@type":"ListItem"}]}]}
</script>