---
description: Compare Hotjarvs PlaybookUX Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Hotjarvs PlaybookUX Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar\<span\>vs\</span\> PlaybookUX Comparison](https://www.capterra.in/compare/163516/191173/hotjar/vs/playbookux)

# Compare Hotjar vs PlaybookUX

Canonical: https://www.capterra.in/compare/163516/191173/hotjar/vs/playbookux

> Detailed comparison between Hotjar and PlaybookUX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | PlaybookUX |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 541 | 7 |
| **Starting Price** | $39.00 | $49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### PlaybookUX

We serve everyone - from SMBs to large enterprises. Our tool is democratizing user feedback since everyone deserves to know what their audience thinks.

## Key features

### Hotjar

- A/B Testing
- Annotations
- Audience Targeting
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Customizable Templates
- Demographic Data
- Email Reminders
- Engagement Tracking
- For Mobile
- For Websites
- Moderated Usability Testing
- Prototype Creation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Video Support
- Visual Analytics

### PlaybookUX

- A/B Testing
- Annotations
- Audience Targeting
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Customizable Templates
- Demographic Data
- Email Reminders
- Engagement Tracking
- For Mobile
- For Websites
- Moderated Usability Testing
- Prototype Creation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Video Support
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.capterra.in/software/163516/hotjar)
- [View PlaybookUX Profile](https://www.capterra.in/software/191173/playbookux)
- [View Original Comparison](https://www.capterra.in/compare/163516/191173/hotjar/vs/playbookux)

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