---
description: Compare GoTo Connectvs PBX.IM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare GoTo Connectvs PBX.IM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [GoTo Connect\<span\>vs\</span\> PBX.IM Comparison](https://www.capterra.in/compare/163604/1080509/goto-connect/vs/PBX-IM)

# Compare GoTo Connect vs PBX.IM

Canonical: https://www.capterra.in/compare/163604/1080509/goto-connect/vs/PBX-IM

> Detailed comparison between GoTo Connect and PBX.IM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GoTo Connect | PBX.IM |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 668 | 0 |
| **Starting Price** | - | $25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### GoTo Connect

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

### PBX.IM

\-

## Key features

### GoTo Connect

- Alerts/Notifications
- Automatic Call Distribution
- Blended Call Center
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Tagging
- Call Tracking Metrics
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- For Cloud Phone Systems
- IVR
- Monitoring
- On-Demand Recording
- Presentation Streaming
- Recording
- Virtual Extensions

### PBX.IM

- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- For Cloud Phone Systems
- IVR
- Monitoring
- On-Demand Recording
- Virtual Extensions

## Links

- [View GoTo Connect Profile](https://www.capterra.in/software/163604/goto-connect)
- [View PBX.IM Profile](https://www.capterra.in/software/1080509/PBX-IM)
- [View Original Comparison](https://www.capterra.in/compare/163604/1080509/goto-connect/vs/PBX-IM)

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