---
description: Compare Zendesk Suitevs Dynamics 365 Customer Voice Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zendesk Suitevs Dynamics 365 Customer Voice Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Insurance CRM software](/directory/32554/insurance-crm/software) > [Zendesk Suite\<span\>vs\</span\> Dynamics 365 Customer Voice Comparison](https://www.capterra.in/compare/164283/1029325/zendesk/vs/microsoft-dynamics-365-customer-voice)

# Compare Zendesk Suite vs Dynamics 365 Customer Voice

Canonical: https://www.capterra.in/compare/164283/1029325/zendesk/vs/microsoft-dynamics-365-customer-voice

> Detailed comparison between Zendesk Suite and Dynamics 365 Customer Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Dynamics 365 Customer Voice |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 4072 | 0 |
| **Starting Price** | $39.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

### Dynamics 365 Customer Voice

Microsoft Dynamics 365 Customer Voice is designed for companies in different segments that wish to access detailed customer feedback on their products and services in order to offer even better experi

## Key features

### Zendesk Suite

- Asset Tracking Software
- Automatic Call Distribution
- Blended Call Center
- Client Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Reports
- Feedback Management
- For Startups
- Help Desk Management
- Issue Scheduling
- Onboarding Software
- Performance Metrics
- Real-Time Data
- Recording
- Support Ticket Management
- Survey/Poll Management
- Transfers/Routing
- Web-based Deployment

### Dynamics 365 Customer Voice

- Feedback Management
- Performance Metrics
- Survey/Poll Management

## Links

- [View Zendesk Suite Profile](https://www.capterra.in/software/164283/zendesk)
- [View Dynamics 365 Customer Voice Profile](https://www.capterra.in/software/1029325/microsoft-dynamics-365-customer-voice)
- [View Original Comparison](https://www.capterra.in/compare/164283/1029325/zendesk/vs/microsoft-dynamics-365-customer-voice)

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