---
description: Compare Zendesk Suitevs InfiniTalk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zendesk Suitevs InfiniTalk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zendesk Suite\<span\>vs\</span\> InfiniTalk Comparison](https://www.capterra.in/compare/164283/1031932/zendesk/vs/infinitalk)

# Compare Zendesk Suite vs InfiniTalk

Canonical: https://www.capterra.in/compare/164283/1031932/zendesk/vs/infinitalk

> Detailed comparison between Zendesk Suite and InfiniTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | InfiniTalk |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 4072 | 10 |
| **Starting Price** | $39.00 | JP¥35,800 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

### InfiniTalk

InfiniTalk is a call center system for contact center operations and customer support departments based in Japan.

## Key features

### Zendesk Suite

- API
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Customer Complaint Tracking
- IVR
- Inbound Call Center
- Lead Management Software
- Onboarding Software
- Outbound Call Center
- Queue Management
- Reporting/Analytics
- Voice Mail

### InfiniTalk

- API
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Inbound Call Center
- Lead Management Software
- Outbound Call Center
- Queue Management
- Reporting/Analytics
- Voice Mail

## Links

- [View Zendesk Suite Profile](https://www.capterra.in/software/164283/zendesk)
- [View InfiniTalk Profile](https://www.capterra.in/software/1031932/infinitalk)
- [View Original Comparison](https://www.capterra.in/compare/164283/1031932/zendesk/vs/infinitalk)

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