Zendesk Suitevs Zoho BugTracker Comparison

$55.00/month

$4.50/month

• Ease of Use

  4.3 (4,002)

• Features & Functionality

  4.4 (4,002)

• Customer Service Software

  4.3 (4,002)

• Value for Money

  4.2 (4,002)

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• Ease of Use

  4.6 (173)

• Features & Functionality

  4.5 (173)

• Customer Service Software

  4.5 (173)

• Value for Money

  4.6 (173)

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Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

It is used by small, medium and large industries to track and manage the bug life cycle. It helps them collaborate, log and fix issues and view progress with reports.

• API
• Activity Tracking
• Audit Trail
• Configurable Workflow
• Customizable Reports
• Issue Management
• Issue Scheduling
• SSL Security
• Task Management Software
• Workflow Management Software

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• API
• Activity Tracking
• Audit Trail
• Configurable Workflow
• Customizable Reports
• Issue Management
• Issue Scheduling
• SSL Security
• Task Management Software
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat