---
description: Compare Zendesk Suitevs Mint Service Desk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zendesk Suitevs Mint Service Desk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Insurance CRM software](/directory/32554/insurance-crm/software) > [Zendesk Suite\<span\>vs\</span\> Mint Service Desk Comparison](https://www.capterra.in/compare/164283/187044/zendesk/vs/mint-service-desk)

# Compare Zendesk Suite vs Mint Service Desk

Canonical: https://www.capterra.in/compare/164283/187044/zendesk/vs/mint-service-desk

> Detailed comparison between Zendesk Suite and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Mint Service Desk |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 4072 | 22 |
| **Starting Price** | $39.00 | $5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- CMDB Software
- Capacity Management
- Change Management Software
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customizable Reports
- Help Desk Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- SSL Security
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management Software

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- CMDB Software
- Capacity Management
- Change Management Software
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customizable Reports
- Help Desk Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- SSL Security
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management Software

## Links

- [View Zendesk Suite Profile](https://www.capterra.in/software/164283/zendesk)
- [View Mint Service Desk Profile](https://www.capterra.in/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.in/compare/164283/187044/zendesk/vs/mint-service-desk)

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