---
description: Compare Chaportvs Zoho Desk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Chaportvs Zoho Desk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Chaport\<span\>vs\</span\> Zoho Desk Comparison](https://www.capterra.in/compare/164545/169505/chaport-live-chat/vs/zoho-desk)

# Compare Chaport vs Zoho Desk

Canonical: https://www.capterra.in/compare/164545/169505/chaport-live-chat/vs/zoho-desk

> Detailed comparison between Chaport and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Chaport | Zoho Desk |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 63 | 2212 |
| **Starting Price** | $29.00 | $20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Chaport

E-commerce, software vendors, and other companies of all sizes that want to engage with their website visitors, get more qualified leads, increase sales, improve and automate customer service.

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

## Key features

### Chaport

- API
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot software
- Communication Management
- Customer Communication
- Customer History
- File Sharing Software
- Knowledge Management Software
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Website Integration

### Zoho Desk

- API
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot software
- Communication Management
- Customer Communication
- Customer History
- File Sharing Software
- Knowledge Management Software
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Website Integration

## Links

- [View Chaport Profile](https://www.capterra.in/software/164545/chaport-live-chat)
- [View Zoho Desk Profile](https://www.capterra.in/software/169505/zoho-desk)
- [View Original Comparison](https://www.capterra.in/compare/164545/169505/chaport-live-chat/vs/zoho-desk)

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