---
description: Compare Freshcallervs Microsoft Teams Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
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title: Compare Freshcallervs Microsoft Teams Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Freshcaller\<span\>vs\</span\> Microsoft Teams Comparison](https://www.capterra.in/compare/165078/168668/freshcaller/vs/microsoft-teams)

# Compare Freshcaller vs Microsoft Teams

Canonical: https://www.capterra.in/compare/165078/168668/freshcaller/vs/microsoft-teams

> Detailed comparison between Freshcaller and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshcaller | Microsoft Teams |
| **Overall rating** | 4.0/5 | 4.5/5 |
| **Total Reviews** | 35 | 10940 |
| **Starting Price** | $15.00 | $4.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Documentation, Videos | Live Online, Documentation |

## Best for

### Freshcaller

Freshdesk Contact Center can help manage and streamline phone conversations in retail/ e-commerce, leisure \&amp; hospitality, transportation \&amp; logistics, software, NGOs/NFPs, and BFSI industries.

### Microsoft Teams

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

## Key features

### Freshcaller

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- CRM Software
- Call Conferencing
- Call Recording Software
- Call Routing
- Call Transfer
- Collaboration Tools
- Contact Management Software
- Mobile Access
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Third-Party Integrations
- Two-Way Audio & Video
- Video Conferencing Software
- Voice Mail

### Microsoft Teams

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- CRM Software
- Call Conferencing
- Call Recording Software
- Call Routing
- Call Transfer
- Collaboration Tools
- Contact Management Software
- Mobile Access
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Third-Party Integrations
- Two-Way Audio & Video
- Video Conferencing Software
- Voice Mail

## Links

- [View Freshcaller Profile](https://www.capterra.in/software/165078/freshcaller)
- [View Microsoft Teams Profile](https://www.capterra.in/software/168668/microsoft-teams)
- [View Original Comparison](https://www.capterra.in/compare/165078/168668/freshcaller/vs/microsoft-teams)

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