---
description: Compare Zadarmavs Nextiva Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zadarmavs Nextiva Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Business Phone Systems software](/directory/31101/business-phone-systems/software) > [Zadarma\<span\>vs\</span\> Nextiva Comparison](https://www.capterra.in/compare/166095/175788/zadarma/vs/nextiva)

# Compare Zadarma vs Nextiva

Canonical: https://www.capterra.in/compare/166095/175788/zadarma/vs/nextiva

> Detailed comparison between Zadarma and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zadarma | Nextiva |
| **Overall rating** | 3.7/5 | 4.6/5 |
| **Total Reviews** | 64 | 914 |
| **Starting Price** | $0.00 | $25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training Software** | Documentation | Videos |

## Best for

### Zadarma

Individuals, small and medium business companies, large enterprises

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Zadarma

- API
- Auto-Dialer
- Automatic Call Distribution
- Calendar Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Database
- Contact Management Software
- Email Marketing Software
- Employee Directory
- Monitoring
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Unified Communications Software
- Virtual Call Center
- Virtual Extensions

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- Calendar Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Database
- Contact Management Software
- Email Marketing Software
- Employee Directory
- Monitoring
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Unified Communications Software
- Virtual Call Center
- Virtual Extensions

## Links

- [View Zadarma Profile](https://www.capterra.in/software/166095/zadarma)
- [View Nextiva Profile](https://www.capterra.in/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.in/compare/166095/175788/zadarma/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Zadarmavs Nextiva Comparison - Capterra India","description":"Compare Zadarmavs Nextiva Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/166095/175788/zadarma/vs/nextiva","about":[{"@id":"https://www.capterra.in/software/166095/zadarma#software"},{"@id":"https://www.capterra.in/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/166095/175788/zadarma/vs/nextiva#breadcrumblist"},"@id":"https://www.capterra.in/compare/166095/175788/zadarma/vs/nextiva#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Zadarma","description":"Complete Business Telephony — All in the Cloud\nZadarma is an all-in-one VoIP and virtual PBX platform that empowers businesses to handle calls efficiently, no matter where teams or customers are located. From startups to enterprises, Zadarma provides the tools needed to build a flexible, professional communication system without complex setup or expensive hardware.\n\nWith Zadarma, you can:\n\n- Instantly get virtual numbers in over 110 countries\n\n- Build a custom PBX using a visual drag-and-drop interface\n\n- Route calls automatically with IVR and smart rules\n\n- Record, store, and analyze every conversation\n\n- Use apps for Windows, macOS, Android, iOS, or call directly from your browser\n\n- Integrate with CRMs and automate tasks via API\n\n- Enable AI voice agents and speech-to-text features\n\n- Connect remote teams with internal extensions and SIP devices\n\nZadarma gives you full control over your business telephony — scalable, secure, and ready to go in minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0b2fead5-4505-4f0a-9696-332a87156253.jpeg","url":"https://www.capterra.in/software/166095/zadarma","@id":"https://www.capterra.in/software/166095/zadarma#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.7,"bestRating":5,"ratingCount":64},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.in/software/175788/nextiva","@id":"https://www.capterra.in/software/175788/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/compare/166095/175788/zadarma/vs/nextiva#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Phone Systems software","position":2,"item":"/directory/31101/business-phone-systems/software","@type":"ListItem"},{"name":"Zadarmavs Nextiva Comparison","position":3,"item":"https://www.capterra.in/compare/166095/175788/zadarma/vs/nextiva","@type":"ListItem"}]}]}
</script>
