---
description: Compare Text Requestvs Viber Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Text Requestvs Viber Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Text Request\<span\>vs\</span\> Viber Comparison](https://www.capterra.in/compare/167015/180348/text-request/vs/viber)

# Compare Text Request vs Viber

Canonical: https://www.capterra.in/compare/167015/180348/text-request/vs/viber

> Detailed comparison between Text Request and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Viber |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1193 | 4063 |
| **Starting Price** | $47.99 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### Text Request

From small businesses to entire franchise brands, Text Request is the affordable business texting software built for healthcare professionals, insurance agencies, staffing agencies, tutors, and more.

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

## Key features

### Text Request

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- File Sharing Software
- Interaction Tracking
- Live Chat Software
- Mobile Alerts
- Mobile Keywords
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Real-Time Data
- Reminders
- Reporting/Analytics
- Scheduled Messaging
- Surveys & Feedback

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat Software
- Multi-Channel Communication
- Personalization Software
- Reporting/Analytics
- Video Support

## Links

- [View Text Request Profile](https://www.capterra.in/software/167015/text-request)
- [View Viber Profile](https://www.capterra.in/software/180348/viber)
- [View Original Comparison](https://www.capterra.in/compare/167015/180348/text-request/vs/viber)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Text Requestvs Viber Comparison - Capterra India","description":"Compare Text Requestvs Viber Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/167015/180348/text-request/vs/viber","about":[{"@id":"https://www.capterra.in/software/167015/text-request#software"},{"@id":"https://www.capterra.in/software/180348/viber#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/167015/180348/text-request/vs/viber#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/167015/180348/text-request/vs/viber#webpage","publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"Text Request","description":"Text Request is a business texting software that upgrades your business phone number to send and receive texts without losing voice capabilities. \n\nOur texting-first software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. \n\nGet 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. No chatbots. Only real human experts here to help you scale.\n\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building the best business texting software for a texting-first and human-first experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.in/software/167015/text-request","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/167015/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1193,"ratingValue":4.6},"offers":{"price":"47.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Viber","description":"Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f690dc78-6972-4f26-bf1b-2b6674db3444.png","url":"https://www.capterra.in/software/180348/viber","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/180348/viber#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4063,"ratingValue":4.4},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Text Requestvs Viber Comparison","position":3,"item":"https://www.capterra.in/compare/167015/180348/text-request/vs/viber","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/167015/180348/text-request/vs/viber#breadcrumblist"}]}
</script>