---
description: Compare Text Requestvs Callbell Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Text Requestvs Callbell Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Text Request\<span\>vs\</span\> Callbell Comparison](https://www.capterra.in/compare/167015/180550/text-request/vs/callbell)

# Compare Text Request vs Callbell

Canonical: https://www.capterra.in/compare/167015/180550/text-request/vs/callbell

> Detailed comparison between Text Request and Callbell. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Callbell |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 1193 | 7 |
| **Starting Price** | $59.00 | €12.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Callbell

Callbell helps any kind of B2C company which need to sell product / services or support customers through DMA (Direct Messaging Application) such as Whatsapp, Facebook Messenger and Instagram Direct

## Key features

### Text Request

- API
- Autoresponders
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- File Sharing Software
- Mobile Alerts
- Monitoring
- Personalization Software
- Polls/Voting
- Proactive Chat
- Real-Time Chat
- Real-Time Data
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Scheduled Messaging
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History

### Callbell

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Text Request Profile](https://www.capterra.in/software/167015/text-request)
- [View Callbell Profile](https://www.capterra.in/software/180550/callbell)
- [View Original Comparison](https://www.capterra.in/compare/167015/180550/text-request/vs/callbell)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Text Requestvs Callbell Comparison - Capterra India","description":"Compare Text Requestvs Callbell Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/167015/180550/text-request/vs/callbell","about":[{"@id":"https://www.capterra.in/software/167015/text-request#software"},{"@id":"https://www.capterra.in/software/180550/callbell#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/167015/180550/text-request/vs/callbell#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/167015/180550/text-request/vs/callbell#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.in/software/167015/text-request","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/167015/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Callbell","description":"As we enter the \"now\" era, Direct Messaging Applications are becoming the new big customer support paradigm. Callbell helps B2C businesses to better serve their customers through live chat in their favorite channels. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralize all communications in one single place, helping CS and Sales teams to connect to customers across channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d7439b84-6ebf-4278-9510-a93392f23405.png","url":"https://www.capterra.in/software/180550/callbell","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/180550/callbell#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":7},"offers":{"price":"12","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Text Requestvs Callbell Comparison","position":3,"item":"https://www.capterra.in/compare/167015/180550/text-request/vs/callbell","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/167015/180550/text-request/vs/callbell#breadcrumblist"}]}
</script>
