---
description: Compare Lookbackvs Dovetail Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Lookbackvs Dovetail Comparison - Capterra India
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/32295/user-testing/software) > [Lookback\<span\>vs\</span\> Dovetail Comparison](https://www.capterra.in/compare/168425/174077/lookback/vs/dovetail)

# Compare Lookback vs Dovetail

Canonical: https://www.capterra.in/compare/168425/174077/lookback/vs/dovetail

> Detailed comparison between Lookback and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Lookback | Dovetail |
| **Overall rating** | 3.4/5 | 4.6/5 |
| **Total Reviews** | 13 | 97 |
| **Starting Price** | $17.00 | $0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Documentation | Live Online, Documentation, Videos |

## Best for

### Lookback

Usability researchers, product managers, design teams and UX professionals, and stakeholder groups.

### Dovetail

Primarily used by researchers, designers, and product teams, customers include Meta, Volvo, AWS, Dyson, and Deloitte.

## Key features

### Lookback

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Data Import/Export
- For Mobile
- For Websites
- Projections
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis

### Dovetail

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customizable Reports
- Data Import/Export
- For Mobile
- For Websites
- Knowledge Management Software
- Monitoring
- Product Lifecycle Management Software
- Product Roadmapping
- Search/Filter
- Surveys & Feedback
- Tagging
- Usability Testing
- User Research Analysis
- Workflow Management Software

## Links

- [View Lookback Profile](https://www.capterra.in/software/168425/lookback)
- [View Dovetail Profile](https://www.capterra.in/software/174077/dovetail)
- [View Original Comparison](https://www.capterra.in/compare/168425/174077/lookback/vs/dovetail)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Lookbackvs Dovetail Comparison - Capterra India","description":"Compare Lookbackvs Dovetail Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/168425/174077/lookback/vs/dovetail","about":[{"@id":"https://www.capterra.in/software/168425/lookback#software"},{"@id":"https://www.capterra.in/software/174077/dovetail#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/168425/174077/lookback/vs/dovetail#breadcrumblist"},"@id":"https://www.capterra.in/compare/168425/174077/lookback/vs/dovetail#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"Lookback","description":"Lookback is a usability testing and user interview software that enables teams to conduct qualitative research. The platform captures the screen, face, and voice of research participants as they interact with digital experiences. Key features include remote observation, session highlighting, and integrations with recruitment platforms. Lookback aims to make qualitative research accessible, collaborative, and impactful for organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/da306eef-8bd9-46f3-bb0d-92834957691f.png","url":"https://www.capterra.in/software/168425/lookback","@id":"https://www.capterra.in/software/168425/lookback#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.4,"bestRating":5,"ratingCount":13},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Dovetail","description":"Dovetail is the only AI-first insights hub that automatically centralizes and transforms scattered customer feedback into insights that help everyone in the enterprise make more customer-centric decisions.\n\nJoin the ranks of Meta, Volvo, AWS, Dyson, Deloitte, and thousands more as they put their customer first with Dovetail and improve the quality of their thing. Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/21764105-23a8-487d-b197-0d08ec2cf543.png","url":"https://www.capterra.in/software/174077/dovetail","@id":"https://www.capterra.in/software/174077/dovetail#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":97},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/168425/174077/lookback/vs/dovetail#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"User Testing Software","position":2,"item":"/directory/32295/user-testing/software","@type":"ListItem"},{"name":"Lookbackvs Dovetail Comparison","position":3,"item":"https://www.capterra.in/compare/168425/174077/lookback/vs/dovetail","@type":"ListItem"}]}]}
</script>