---
description: Compare Lookbackvs Lyssna Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Lookbackvs Lyssna Comparison - Capterra India
---

Breadcrumb: [Home](/) > [UX software](/directory/31036/ux/software) > [Lookback\<span\>vs\</span\> Lyssna Comparison](https://www.capterra.in/compare/168425/178766/lookback/vs/usabilityhub)

# Compare Lookback vs Lyssna

Canonical: https://www.capterra.in/compare/168425/178766/lookback/vs/usabilityhub

> Detailed comparison between Lookback and Lyssna. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lookback | Lyssna |
| **Overall rating** | 3.4/5 | 4.6/5 |
| **Total Reviews** | 13 | 86 |
| **Starting Price** | $17.00 | $0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Documentation | Webinars, Documentation, Videos |

## Best for

### Lookback

Usability researchers, product managers, design teams and UX professionals, and stakeholder groups.

### Lyssna

Designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders to gain valuable insights and improve customer experiences.

## Key features

### Lookback

- API
- Access Controls/Permissions
- Data Import/Export
- For Mobile
- For Websites
- Projections
- Screen Activity Recording
- Single Sign On (SSO) Software
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis

### Lyssna

- Access Controls/Permissions
- Conversion Rate Optimization
- Data Import/Export
- Face-to-Face
- For Mobile
- For Websites
- Performance Metrics
- Real-Time Analytics
- Screen Activity Recording
- Single Sign On (SSO) Software
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support

## Links

- [View Lookback Profile](https://www.capterra.in/software/168425/lookback)
- [View Lyssna Profile](https://www.capterra.in/software/178766/usabilityhub)
- [View Original Comparison](https://www.capterra.in/compare/168425/178766/lookback/vs/usabilityhub)

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